Technician repairing a smartphone

Cracked screen.
Dead battery.
Fixed at your door.

A vetted technician arrives in 48 minutes, repairs in front of you, and leaves. Same day. From $89.

Book a Repair
Free quote6-month warrantyPay when done7 days a week
0+
Repairs completed
0 min
Avg arrival time
4.9★
Customer rating (verified)
0 months
Workmanship warranty
AI Powered

Not sure what is wrong?
Just describe it.

Tell our AI what is happening in plain English. It diagnoses the issue, picks the right repair, and sets your booking up in seconds.

01

Describe it

Type what is wrong. "My phone will not charge" is enough. No tech knowledge needed.

02

AI diagnoses

Our AI reads your description, identifies the cause, and recommends the exact repair.

03

Pre-selected

The right repair is filled in automatically. Confirm and a technician is on the way.

Try AI Diagnosis
How It Works

From broken to fixed
in under an hour.

1

Tell us what is broken

Select your device and repair. Our AI helps diagnose in seconds.

2

Enter your location

We find vetted technicians within 10km available right now.

3

Tech heads your way

A technician accepts and sets off immediately.

4

Fixed on the spot

Repair done in front of you. Pay only when complete to your satisfaction.

Why Venio

Repair shops are broken.
We fixed that.

You have been there. Cracked screen on a Monday morning. You find the nearest shop. They open at 10. You join a queue. They take your phone and say come back Thursday. You leave without your device, unsure what is happening inside it, unsure what it will cost.

Thursday arrives. The price is different from the quote. Nobody explains why. You pay anyway. You walk out hoping it holds — with no idea what was done and no one to call if something goes wrong.

That experience has not changed in twenty years. Venio was built to replace it.

The Difference

Your day,
before and after.

Without Venio
Time off work or rearranged schedule
Two trips across the city
Wait 1 to 3 days without your device
No updates unless you chase them
Price surprise at pickup
Walk out hoping it holds
With Venio
Book in 2 minutes from wherever you are
Tech arrives at your door in 48 minutes
Repaired in front of you in under an hour
Fixed price agreed before work starts
Pay only when it works to your satisfaction
6-month warranty — no questions asked
Pricing

No surprises.
No call-out fee.

See the exact price before you book. Pay only when the repair is done.

from $89
Screen repair
iPhone · Samsung · Pixel
from $69
Battery replacement
iPhone · Samsung · MacBook
from $59
Charging port
All devices
from $79
Camera repair
iPhone · Samsung · Pixel
from $99
Back glass
iPhone · Samsung
from $120
Water damage
All devices

Starting prices. Exact quote confirmed before you pay.

Compare

How we stack up.

Same repair. Less money. At your door in under an hour.

Venio
Repair Shop
Apple Store
iPhone screen
From $89
From $120
From $299
Battery
From $69
From $80
From $99
Wait time
48 min avg
1 to 3 days
3 to 5 days
Travel required
None
Two trips
Two trips
Watch the repair
Always
Never
Never
Pay on completion
Yes
No
No
Warranty
6 months
Varies
90 days
"
Cracked my screen at 9am on the way to work. Tech was at my Surry Hills desk by 10:47am. Fixed in 35 minutes. I never left my chair.
S
Sarah M.
Surry Hills · iPhone 14 · Arrived in 47 min
Customer Reviews

Sydney loves Venio.

4.9 average

"Screen shattered walking to work at 9am. Tech was at my Surry Hills desk by 10:47am and fixed in 35 minutes. I never left my chair."

Sarah M.
Surry Hills · iPhone 14 · Arrived in 47 min

"Apple Store quoted $149 and a 3-day wait. Venio quoted $79 and arrived in 52 minutes. Battery replaced at my dining table while I had lunch."

James T.
Chatswood · Samsung S23 · Arrived in 52 min

"Screen cracked the morning of a client presentation. Tech arrived in 38 minutes, fixed in under an hour. Made the 2pm meeting on the same laptop."

Priya K.
Newtown · MacBook Pro · Arrived in 38 min
Our Story
"Device repair had not changed in decades. Customers were expected to travel across the city, surrender their device for days, and pay prices they never saw coming. There had to be a better way."
A
Ashim Khadka
Founder · Venio · Sydney, Australia
Read our full story
Why Choose Venio

Everything a repair shop should be.

Same day

Average arrival time is 48 minutes. Book now and your tech is on the way today.

We come to you

Home, office, cafe — anywhere in Sydney. No travel, no waiting rooms, no hassle.

Pay on completion

Payment held in escrow and released only when you confirm the repair is done.

6-month warranty

Every repair includes a 6-month workmanship warranty. Same issue? We fix it free.

Vetted technicians

Every tech is verified, background checked and rated. Average rating 4.9 stars.

Transparent pricing

No hidden fees. No call-out charges. The price you see is the price you pay.

For Technicians

Already fixing phones?
Get paid more.

Keep 87.5% of every job. Set your own hours. No shop costs. Jobs come to your phone.

Apply Now — Free
87.5%
You keep per job
$1,200+
Top earners weekly
$0
Cost to join
Friday
Weekly payouts
FAQ

Common questions.

View all questions

Device broken?
We are 48 minutes away.

No shop visit. No waiting. A vetted technician at your door.

Book a Repair
From $89 · Same day · 6-month warranty · venio.com.au